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PLANT ROOM UPGRADE

St Oswalds

Our team was contracted to upgrade the plant room facilities at St Oswald’s Hospice in Gosforth. The existing system was outdated and inefficient, with frequent leaks, unreliable heating and hot water production, and ongoing system failures that disrupted the hospice’s critical services and threatened the well-being of patients and employees.

Close-up of industrial pipes, valves and a tank on a brick wall.
An energy-efficient heating solution

Smarter system, stronger performance

The project involved a multi-year phased upgrade of the plant room facilities, which included replacing inefficient boilers and repairing leaking pipes and valves. Working closely with the client, we carried out cost-effective solutions that brought the system up to modern standards while ensuring they could continue delivering critical services.

New energy-efficient plant equipment was installed to improve reliability and performance. Each plant room was strategically upgraded to serve different areas of the hospice, ensuring consistent heating and hot water throughout the building. By addressing existing failures and inefficiencies, we built a strong, future-proof system tailored to the hospice’s requirements.

Project Summary

• Phased upgrade of outdated plant room facilities to address leaks, unreliable heating, and system failures.

• Replaced inefficient boilers and repaired failing pipework and valves.

• Installed energy-efficient plant equipment to improve reliability and performance.

• Each plant room upgraded to support specific zones, ensuring consistent heating and hot water.

• Delivered cost-effective, future-proof solutions with minimal disruption to hospice services.

What were the benefits?

The upgrades resulted in an improved, modern heating and hot water system that enabled St. Oswald’s Hospice to provide essential care without disruption. The replacement of the old, unreliable infrastructure also reduced the need for ongoing maintenance, resulting in long-term cost savings for the hospice.

The new system is also significantly more energy efficient, resulting in reduced utility costs and a more sustainable operation overall. By upgrading the plant rooms in stages, we ensured that the hospice could continue to provide services throughout the project, demonstrating our ability to deliver tailored solutions with minimal impact on daily operations.

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Exceptional from start to finish

“We have used Whickham Plumbing for over five years, and the service has always been exceptional from start to finish. The team are punctual, professional, and always leaves the place spotless once the job is complete. Communication is clear throughout, and they take the time to explain every step, giving us full confidence in their work. It’s rare to find tradespeople who combine skill with such a personable approach. Highly recommend!”

Mark Robertson, Operations Manager, Quicksilver Moving & Storage

Efficient and courteous

“We were delighted with the work and with the workmen. They were both efficient and courteous. I would recommend WPS Group for the standard of work and the reliability.”

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Always cheerful

“They arrived on time and completed the job within 20 minutes. They are always cheerful and, during this visit, were Covid-19-aware. The team are always tidy and leave things as clean as possible after any work they do.”

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Professional and hardworking

“The WPS Group team are very professional and hardworking, kept me informed, and minor changes to the project quote were costed and agreed beforehand. I would certainly recommend and use them again!”

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